Are you in search of an answering service that will answer your customer calls and then dispatch the messages as you wish? As you may know, there are scores of answering service companies advertising their businesses online which could certainly make it rather difficult to know who to go with.
To save yourself a whole time of grief and time, consider using Specialty Answering Service or SAS. This company works with businesses of all types and sizes located across the United States and internationally. SAS is well-know and highly reputed as being an answering service that offers outstanding customer service. It also is known for using the best call center operators to keep its customers satisfied. This company will work closely with you so that your needs are met.
This particular answering service got its start way back in 1985 when Emily Cardin started up a small answering service in the suburbs of Philadelphia. With time, Ms. Cardin’s start-up grew and became well known within business circles in Philly. In 2003, the service merged with another answering service – HVAC, wherein a corporation was formed which now goes by the name of SAS or Specialty Answering Service.
The last thing you want with an answering service is a lot of hassle. The team at SAS know this and therefore features a very quick set-up process that typically takes less than 24 hours to complete. There are per-minute and per-call plans to choose from, toll-free numbers available for call forwarding or advertising purposes and 24/7 live operator assistance. It’s completely hassle-free and the professional and very pleasant operators on staff at SAS act as representatives for your business.
Regardless if you run a mom-and-pop bakery or are a business owner selling high-end electronics in the local shopping center, you probably don’t have enough time to answer each phone call, or at least not enough time to give the person on the other end the amount of time he/she deserves. Not answering those calls equate to you losing business and not giving the callers you do talk to enough of your attention and time reflect negatively on you as a business owner. It is therefore very important that every single one of your calls are answered and in a highly professional manner, giving the person at the other end the attention they need and the answers they are looking for. The answering service provided by SAS will answer each and every call you receive and you can rest assured that the callers are provided with the utmost level of respect they deserve.
Think about the last time you called a business and instead of talking to a real, live person you received a voicemail message. It made you a little angry didn’t it? It probably also turned you off to the business and may even have resulted in you giving up completely on that business. That’s exactly what can happen to you if you use voicemail. Nobody likes connecting to voicemail nor do they enjoy pressing button after button to get to the department or person they wish to reach. So if you’re using voicemail, stop and instead go with a customized answering service from SAS. Even if you’re not using voicemail and are simply finding it difficult to answer all of your calls, SAS is one company you can put your total trust into.
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